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  1. Enplug Support Center
  2. Troubleshooting & FAQs
  3. Network Admin Troubleshooting

Network Admin Troubleshooting

  • Accessing and Using the WiFi Menu
  • Benefits of placing your Enplug device in your network's DMZ
  • Bypassing a network captive portal or splash page
  • Configuring Network Restrictions
  • Dashboard Troubleshooting
  • Finding the MAC Address for Your Device
  • Firewall - Allowlisting domain names or IP addresses
  • Hardwiring your Enplug device to the Internet with an ethernet cable
  • How to assign a Static IP address to an Enplug Device
  • How to Find Out the Status of Enplug Service
  • Setting your WiFi encryption as WPA2-PSK
  • Using DHCP with Classless IP addressing (Subnetting)
  • Why won't my 4K device connect to Ethernet or Wi-Fi?
  • Wifi Connectivity Troubleshooting
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Headquarters

7624 Bald Cypress Place
Tampa, FL 33614

Tel: 833-285-9186
Fax: 727-785-7659

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