Display FAQs

• Change Your Dashboard Language
• Delete a Device or Display Group
• Do you offer Enplug Display software for Mac / OSX?
• Enplug Feature Release Log
• Manually Removing a Device from a Display Group
• My display is frozen!
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Hardware FAQs

• Brightsign Device Factory Reset
• Can I change the resolution settings of my Enplug device?
• Can I use my Enplug outdoors?
• Enplug Device (4K) - Technical Specifications
• Factory Reset
• FAQ: Hardware and Internet Requirements
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Network Admin Troubleshooting

• Accessing and Using the WiFi Menu
• Benefits of placing your Enplug device in your network's DMZ
• Bypassing a network captive portal or splash page
• Configuring Network Restrictions
• Dashboard Troubleshooting
• Finding the MAC Address for Your Device
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Ticket Requests

• Creating a Ticket in Zendesk

Using Enplug with a Matrix Setup

• Can I use an HDMI matrix or paneled video wall with my Enplug device?
• Can I use my Enplug device with a component or composite connection?
• Can I use my Enplug device with a DVI connection?
• My Enplug display flashes in and out during use

Windows Player FAQs

• Change Windows 10 Active Hours
• Error Message: OpenGL 2.0 or higher with the FBO extension is required. OpenGL version: 1.1.0
• Locating Logs for the Enplug Display Application for PC
• PC Player Diagnostics
• Resizing the Windows Player
• Schedule or Pause Updates in Windows 10
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