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  1. Enplug Support Center
  2. Troubleshooting & FAQs

Troubleshooting & FAQs

Recent Articles

Display FAQs Deleting Devices from a Display Group

Browse Topics

Display FAQs

  • Deleting Devices from a Display Group
  • Advanced Monitoring
  • Changing Your Dashboard Language
  • Display Not Updating Properly
  • Fixing a Frozen Display
  • Manually Removing a Device from a Display Group
See all 10 articles

Hardware FAQs

  • Brightsign Device Factory Reset
  • Daily Reboot
  • Enplug Device (4K) - Technical Specifications
  • Factory Reset
  • Finding Your TV's Model Number
  • Hardware and Internet Requirements FAQs
See all 11 articles

Network Admin Troubleshooting

  • Accessing and Using the WiFi Menu
  • Advanced Troubleshooting (HAR File)
  • Assigning Static IP Addresses to Enplug Devices
  • Benefits of placing your Enplug device in your network's DMZ
  • Bypassing a Network Captive Portal or Splash Page
  • Configuring Network Restrictions
See all 14 articles

Using Enplug with a Matrix Setup

  • Troubleshooting a Flashing Display Screen
  • Using an Enplug Device with a Component/Composite Connection
  • Using an Enplug Device with DVI Connection
  • Using an HDMI Matrix/Paneled Video Wall with an Enplug Device

Windows Player FAQs

  • Locating Logs for the Enplug Display Application
  • OpenGL 2.0 Error Message
  • Resizing the Windows Player
  • Windows Player System Requirements
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