The MAC (Media Access Control) address identifies your device on the network. It's 12-characters long, with a colon between every pair of numbers or letters (EX: 01:DF:3E:58:9A:F1).
You can locate the MAC address for your device on-screen during setup or on the Enplug Monitoring page. Your Network/IT team may need the MAC address from your device for firewall rules or other network management.
Note: This article pertains to Nvidia Shield devices only.
Initial Device Setup
Upon boot, a loading screen with the Enplug logo will appear. After 30 to 60 seconds, another screen will load that reads Press space to connect me to the Internet. Here, the Ethernet and Wifi MAC addresses will be listed.
Note: If the MAC address for the WiFi adapter isn't shown for Legacy Enplug devices, ensure the antenna is plugged in. Reference this article for more information.
Once connected to the Internet, your screen will display the IP address.
Existing Devices
You can find your MAC address on the Enplug dashboard using the Monitoring feature.
To do so:
- Log into Enplug.
- Under Account in the left side menu, click Monitoring.
- Click Add Filter.
- Use the Select Filter drop-down menu and select MAC Address - Ethernet or MAC Address - Wifi.
- Click Get Results and a column with the MAC address of each of your devices will appear in the results list.
For questions or concerns, please reach out to our Support Team at support@spectrio.com