Advanced Monitoring

The Advanced Monitoring feature allows you to send commands to your online devices to reboot, clear cache, and/or change local settings. 

Note: Contact your Account Manager if you are interested in adding the Advanced Monitoring feature to your account.

Accessing the Commands

1. Log into Enplug.
2. In the left side menu, click Monitoring. 
3. Hover over the desired display and click Send Command.
   • Click Monitoring Details to view a detailed device page.
4. Click Command.

Commands

After opening the command menu, you'll see these options:

• Clear Cache: This will purge all stored content and download it again to the device. If you've logged into any websites using cookies, this command will log you out.
• Reboot: The device will immediately reboot. 
• Change Orientation: This will rotate the screen into portrait, portrait flipped, landscape, or landscape flipped mode.
• Reload Schedule: This will verify the device's locally stored content schedule with the authoritative content schedule on the server. During normal operation, the command will automatically run every 60 minutes.
• The DNS 1 and 2 Commands: This sets DNS servers for the device. Don't adjust this setting if you're not familiar with DNS as applying an incorrect setting will require the device to serviced.

Rebooting the Command Receiver

To reboot the Command Receiver:

1. Log into Enplug.
2. From the Display Group Control, locate your device.
3. In the device’s Monitoring column, click View status.
4. Click Command in the top-right corner of the screen.
5. From the Select a Command dropdown, select Kill App.
6. In the Application dropdown, select Command Receiver.
7. Click Send Command.
8. Again, click Command in the top-right corner of the screen.
9. From the Select a Command dropdown, select Clear Cache.
10. Click Send Command.
11. Once more, click Command in the top-right corner of the screen.
12. From the Select a Command dropdown, select Reboot.
13. Click Send Command.

For questions or concerns, please reach out to our Support Team at support@spectrio.com.