To get you started, our Onboarding Team has developed this introductory checklist designed to provide understanding and get you on your feet with your Enplug account. This should help answer any questions you may have and streamline the setup process.
Following these steps, you'll be able to launch engaging content for your location!
Understanding Enplug
Take a moment to review this video that provides an overview of the Enplug platform and its services offered.
Step 1: Account Setup
- Verify Login: Confirm access to the platform dashboard and ensure you have set a secure password.
- Profile Completion: Update your account settings and ensure the correct time zone is set for scheduled content and app updates.
- Invite Team Members: Add users and assign permissions, such as Network Admin or Content Creator for specific display groups.
Step 2: Connect Your Hardware
- Register Enplug Device: Link your Enplug player to your account by entering the unique two-word setup phrase shown on your screen.
- Monitor Device Health: Use monitoring tools to track your device’s status in real-time. This ensures your hardware stays online and your content keeps running without interruption.
- Enable Offline Alerts: Opt-in to Device Offline notifications to be alerted if a screen loses its internet connection.
Step 3: Platform Training & Knowledge Base
- Spectrio Academy: Explore our E-Learning library for in-depth tutorials and tips designed to help you master the platform.
- Platform Walkthrough: Navigate the dashboard, focusing on the Apps, Scheduling, and Display Groups.
- Bookmark Resources: Save the Enplug Support portal and Knowledge Base link for quick access to app-specific setup guides.
- Terminology Guide: Consult Enplug's platform terminology guide to familiarize yourself with common terms and phrases.
Step 4: Content & Asset Management
- Create New Display Groups: Every Enplug account starts with a default display group, running the Graphics & Video App. To begin targeting specific locations, you can create and organize additional display groups.
- Tag Your Display Groups: Organize Display Groups by adding descriptive tags. Tags allow you to filter for specific screens and deploy content in bulk across multiple locations (EX: Lobby TV, Ice Cream Stand, Breakroom, etc.).
- Explore the App Market: Browse and customize apps like News, Weather, or Traffic to your library.
- Upload Custom Media (Assets): Import your images and videos for use on your display.
- Review Specs: Ensure uploaded media meets Enplug's recommended file sizes and resolutions.
Step 5: Create & Schedule
- Configure Your Apps: Enter your specific settings for each app (EX: your Instagram handle, local weather zip code, etc.) to display the correct information. Customizing these details ensures you’re delivering the most relevant, up-to-date content to your audience.
- Build a Dynamic Playlist: Organize your apps and custom assets into a Dynamic App Playlist. Review this article for playlist best practices.
- Set Scheduling Rules: Define when specific apps or visuals should be active (EX: Lunch Menu only appearing from 11 AM – 2 PM).
- Dashboard Preview: Using the preview feature, you can see how your live feeds will appear.
Step 6: Go Live
- Deploy to Display: Push finalized configurations and playlists to your active devices.
- On-Site Verification: Confirm your display is cycling through apps correctly and that live data (EX: social feed) is updating.
If any questions or concerns remain, don't hesitate to reach out to our Support Team at support@spectrio.com.