FAQs
- What firewall rules are required?
Enplug devices only use outbound HTTPS requests (Port 443). They don't have any listening inbound ports open as that typically poses a security risk.
- Are other ports ever used?
If you're planning on displaying content from a website using the Web Page app, we recommend that the site is accessible through HTTPS rather than HTTP. If you connect to a third-party site using HTTP, you'll need to open outbound port 80 on your firewall to that site's domain.
- Will this device only be communicating with Enplug’s servers?
Your Enplug device does communicate with third-party services (EX: connecting directly with Instagram's API). As mentioned above, if you configure the Web Page app to connect to a third-party site, your device will communicate directly with that site.
Enplug devices also rely on Amazon AWS-SQS to receive commands and messages.
- How are the devices protected? What security measures are put in place?
Communication between Enplug and your device is protected via token-based authentication. Data is protected with SSL encryption using servers hosted at a SSAE-16 certified, Sarbanes-Oxley (SOX) compliant date center.
- Does the device come installed with virus protection, and if so, how often is it updated?
Your device doesn't come with any specific virus protection. Devices arrive with the Android OS programmed with the minimum requirements to run Enplug software.
- Are the devices are IPV4 and IPV6 compatible?
Enplug devices are IPV4 compatible, but not IPV6 compatible.
Additional Resources
For questions or concerns, please reach out to our Support Team at support@spectrio.com.