Tips for Connecting Enplug to the Internet

Note: An ethernet connection is recommended.

Don’t use a public WiFi network

• Using a password-protected network is highly recommended. Avoid networks with names like Guest-WiFi, Hotel-Guest, etc. If a public network is all that's available, consider setting a static IP address for your device.

Adjust firewall settings

• Enplug devices need constant access to pull new web content from various sources. A strict firewall can affect device performance. Ensure with your network admin that your device is permitted for all HTTPS requests without any restrictions.

Keep Wi-Fi password up-to-date

• Ensure Wi-Fi password is always up-to-date on your device. Use a USB keyboard to access the device's settings and make necessary updates.

Additional resources:

• Firewall - Allowlisting Domain Names or IP Addresses
• Configuring Network Restrictions