The User Management screen allows you to add, edit, and delete users on your BSN
Content Cloud Network.
Accessing User Management
To access user management on the BrightSign Network:
- Login to BrightSign Control Cloud.
- Click Admin, then select Users.
Add, Edit, and Delete Users
To add a user:
Click Add User and enter the following information:
- Email: Enter the user's Email address.
- First Name: Enter the user's first name.
- Last Name: Enter the user's last name.
- Description: Enter a custom description for the user.
- Assign to Role: Select a role for the user.
Notes:
- An individual can be in more than one BSN.cloud network as an email address acts as their unique identifier.
- The password will be the same for all of a user’s networks.
To edit a user:
Click the gear icon to the right of the user’s profile to edit their information and/or role.
To delete a user:
Check the box for the user you’d like to deleter, then click Delete User(s).
For questions or concerns, please reach out to our Support Team at support@spectrio.com.
Note: To expedite your support request, we require direct access to your BrightSign Network account for device and log access.
Prior to troubleshooting, add user enplug-brightsign-support@spectrio.com. Once the issue has been resolved, you can delete the user from your account.