Firewall - Allowlisting domain names or IP addresses

If your company uses a firewall to restrict access to internet domains from within its corporate network, you will need to allowlist the following domain names for the Enplug devices to work properly, or for you to be able to use the Enplug configuration dashboard.

1. Devices

Our devices need to be able to connect to the following Enplug domains to work properly:

  • devices.enplug.com
  • apps.enplug.com
  • eduapps.enplug.com
  • resources.enplug.com
  • social-resources.enplug.com (only if using social apps, such as Instagram).

The devices also use the Amazon Web Service Simple Queue Service (SQS)

  • sqs.us-west-2.amazonaws.com/766845206390

as well as one Amazon Web Services S3 bucket

  • s3-us-west-2.amazonaws.com/logs.enplug.com

If you are showing RSS news feeds, websites, sales dashboards, etc., then the domain names to those third party web sites need to be allowed too.

2. Dashboard

The Enplug configuration dashboard connects to the following domains:

  • login.enplug.com
  • dashboard.enplug.com
  • core.enplug.com
  • social-server.enplug.com
  • monitoring.enplug.com
  • apps.enplug.com

Additionally, if you intend to upload files for use with the Graphics and Video app, you will need to allowlist the following wildcard domain name: *.fs.enplug.com

Full list: [api, assets, cdn, cloud, dialog, process, static, upload, www].fs.enplug.com

3. Using IP addresses instead of domain names

The Enplug services are available at the following IP addresses:

  • 35.167.251.111
  • 34.219.248.224

In general, we recommend to allowlist domain names instead of individual IP addresses, because the IP addresses of third party services, such as Amazon Web Services and CloudFlare, can change at any time.

Should you need them, the IP addresses for the Amazon Web Services are available at https://ip-ranges.amazonaws.com/ip-ranges.json. You will need to allowlist at least the ranges for the Simple Queue Service and S3.

CloudFlare IP ranges are available at https://www.cloudflare.com/ips/.

 

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