Common Terms
The following is a list of common terms you will see when using point-of-sale integrations and their meanings:
Content Rules - These pertain to Dynamic Products on a menu canvas. Located under the Properties tab in the right-hand panel, Content Rules display filters applied/altered by a user.
Currency - A data type that standardizes items in a selected column to appear with the USD currency symbol, presented in four decimal places.
For example, 10 will be presented as $10.00.
Data Log - This is a summary of the number of total items processed (with and without error) during the most recent data sync. This file will automatically download as a CSV file for review.
Dynamic Category - This is a category of data that is available within product integrations. It’s dynamic because it automatically reflects updates made by users.
Field - This is an individual category of data available from an integration.
For example, product name.
Filter - This refers to selecting certain pieces of information from POS data based on specific rules and criteria. This allows users to quickly find information by hiding unneeded data.
Number - A data type that standardizes items in a selected column to have uniform numeric presentation.
For example, 1.00, 1.1, .50 would be standardized to 1.00, 1.10, 0.50.
Pagination - If a user needs more space than available on a menu canvas, this feature will present information on a menu via rotating pages.
POS - This stands for point-of-sale. POS data comes from a point where a sale is made (checkout counter, online, etc.) and can include product names, prices, quantities sold, time of sale, payment methods, and customer demographics.
Prefix - Text that appears before all items in a selected column.
Scroll - If a user needs more space than available on a menu canvas, this feature allows information on a menu to scroll.
Show Icons - A toggle available to show icons assigned to products on a menu canvas.
For more information, see this article.
String - A string is a sequence of characters used to represent text in computer programming. It’s a data type that can include letters, digits, symbols, and space.
Subcategory - This is a smaller, specified group within a larger category of data.
Suffix - Text that appears after all items in a selected column.
Sync Now - This refers to forcing a real-time update to integration data as opposed to the standard 15-minute date update cadence.
True/False - This is a data type that allows users to select an image or icon to display/not display when a true or false condition is met.
For example, a gluten free icon displaying for gluten free items (when ‘is gluten free’ = true, display gluten icon).
Troubleshooting
The following is a list of troubleshooting scenarios you may come across when using point-of-sale integrations:
Do I need to upgrade my Enplug account to add POS Integrations?
A Professional or Enterprise Enplug account is required to access the Menu Board App and POS Integrations.
Can I use my POS Integration data in any Enplug App?
Currently POS data is only accessible through the Menu Board App.
How do I know what credentials I need to connect my integration?
From the Integrations tab within the Settings menu, click New Integration and the needed credential fields will appear. You can then request these from the POS provider.
These credentials are account-specific and not something Spectrio can provide.
How do I know if my POS data was imported?
There are several ways to determine if your POS data has been imported:
- Reference the Last Auto Synced timestamp from the integration Settings page.
- Click Data Log on the integration’s Settings page
- From the Product Library, find the integration name with the number of products next to it (Example: Square 432). Then, click the eye icon to view the fields added to your menu canvas.
How do I pull in data for only specific locations?
From the integration Settings page, click Edit Integration. Then, under Select Locations, select the location you’d like to pull data from and click Save & Close.
I have too many fields of data. Can I limit them?
You can limit fields of data by clicking the eye icon in the Product Library and selecting/deselecting available fields. Alternatively, this can be done from the Properties tab when editing your menu canvas.
Can I reorganize the fields of data in the Product Library?
This can be done by clicking the name of a field of data, then dragging-and-dropping to the desired location.
How often does my POS data update?
POS integration data updates every 15 minutes.
Can I update my data in real-time?
Clicking Force Sync from the integration Settings page will immediately refresh your data.
How do I schedule my content?
From the My Menus page, click the screen icon under the Displays column. Then, navigate to the Schedule tab to schedule your content.
For questions or concerns, please reach out to our Support Team at support@spectrio.com.