Submit a request
What do you need help with?
Enplug Support Center
Common Display Questions
Submitting a Support Request
Enplug Feature Release Log
Delete a Device or Display Group
Tips for Connecting Enplug to the Internet
Restarting Your Enplug Device
My display is not updating!
See all 9 articles
Common Hardware Questions
Using Enplug on BrightSign Players
Enplug Device (4K) - Technical Specifications
Using Enplug with a Chrome Device
How to Enable Daily Reboot
My mini keyboard won't work
See all 10 articles
Common PC Player Questions
Change Windows 10 Active Hours
Schedule or Pause Updates in Windows 10
Windows Player System Requirements
Resizing the Windows Player
PC Player Diagnostics
Locating Logs for the Enplug Display Application for PC
See all 8 articles
Info for Network Administrators
Why won't my 4K device connect to Ethernet or Wi-Fi?
Wifi Connectivity Troubleshooting
How to Find Out the Status of Enplug Service
Bypassing a network captive portal or splash page
Finding the MAC Address for Your Device
See all 14 articles
Connecting Enplug with Matrix setups
Can I use an HDMI matrix or paneled video wall with my Enplug device?
Can I use my Enplug device with a DVI connection?
Can I use my Enplug device with a component or composite connection?
My Enplug display flashes in and out during use
Powered by Zendesk