Common Display Questions

• Submitting a Support Request
• Enplug Feature Release Log
• Delete a Device or Display Group
• Tips for Connecting Enplug to the Internet
• Restarting Your Enplug Device
• My display is not updating!
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Common Hardware Questions

• Using Enplug on BrightSign Players
• Factory Reset
• Enplug Device (4K) - Technical Specifications
• Using Enplug with a Chrome Device
• How to Enable Daily Reboot
• My mini keyboard won't work
See all 10 articles

Common PC Player Questions

• Change Windows 10 Active Hours
• Schedule or Pause Updates in Windows 10
• Windows Player System Requirements
• Resizing the Windows Player
• PC Player Diagnostics
• Locating Logs for the Enplug Display Application for PC
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Info for Network Administrators

• Why won't my 4K device connect to Ethernet or Wi-Fi?
• Wifi Connectivity Troubleshooting
• How to Find Out the Status of Enplug Service
• Bypassing a network captive portal or splash page
• Finding the MAC Address for Your Device
• Firewall - Allowlisting domain names or IP addresses
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Connecting Enplug with Matrix setups

• Can I use an HDMI matrix or paneled video wall with my Enplug device?
• Can I use my Enplug device with a DVI connection?
• Can I use my Enplug device with a component or composite connection?
• My Enplug display flashes in and out during use