Device Setup: 4K


This guide will walk you through setting up your Enplug 4K player. 


Contents of this Article

Plugging in device

Connect to WiFi

Link device to account

Access device settings

Troubleshooting your remote


Plugging in Device

Check out this video for step by step hardware setup!



  1. Plug in the HDMI cable from TV to 4K device
  2. (optional) Plug in an Ethernet cable if you will not be using WiFi
  3. Plug in the power to 4K device
  4. Allow the device to power up after plugging in the power


Connect to WiFi

Check out this video for step by step connectivity steps!



  1. When the device has completely started up the first time, you will see the message, "Press O on the Nvidia controller to start Enplug"
  2. Press the "O" button on the remote 
  3. Press the "Triangle" button to open the WiFi menu
  4. The Network menu will appear on the right of the screen
  5. Use the wheel at the top of the remote to move between networks. Press the center wheel button to select your desired network.
  6. To enter the password, use the wheel to navigate between characters, and press the center to select them.
  7. Press "O" again, if prompted.
  8. Finally, you will then reach the 2-word passphrase screen. The device is now set up and ready to be linked to your account.


Link the Device to Your Account

  • Follow these steps to link the device to existing content.
  • Follow these steps to link the device to new content. 


Access Device Settings

Access the player settings menu using the device remote:

  1. Manually restart the device

  2. Press "O" when prompted

  3. Quickly press the "Triangle" button

  4. The settings menu will appear on the right of the screen


Troubleshooting Your Remote

  • Pair your remote:

If this is a new device and your remote does not work, follow these steps to pair it with your device: 

  1. Manually restart the device
  2. Wait until you see the "Circle" screen
  3. At this point, press and hold the large circle button on your controller, until you see a quick message near the bottom center of the screen saying the remote is "Connected"
  4. Now you can enjoy using your controller!


  • Replace the Batteries:

If your remote is already connected and still not working, you may need to replace the batteries by following these steps:

  1. On the bottom end of the remote, you will see a small circular depression. If you press this with a tool (like the end of a ball-point pen) it will release a tray from the bottom of the remote.
  2. Pull the tray fully out of the remote and you'll see two coin-cell batteries
  3. Using two new CR2032 batteries, replace them per the orientation indicated on the tray
  4. Push the tray back into the remote until you feel it latch securely
  5. Now you can enjoy using your controller!



If you have trouble with the Enplug 4K device setup, contact our support team!

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