The Facebook app displays a live feed of posts posted to your Facebook page.
Contents of this guide:
You can access the Facebook app by going to the Apps drop-down at the top of the screen from anywhere in the Enplug dashboard.
Setting it Up
The Facebook app works by pulling posts from the added Facebook page of your choice into your feed. For example, if you add the Facebook page "enplug", all posts on that Facebook page will be pulled into your feed.
Please see the link below for detailed instructions on setting up a Facebook feed:
Viewing Posts
Once you have set up your feeds, you can view all posts by clicking the icon under Manage Posts to view your posts.
In the Live Posts column to the left, you'll see all posts currently in your feed. You can have up to 50 posts, with the oldest posts being removed. This keeps your feeds up to date and relevant.
There are different ways to interact with the posts:
- To Favorite the post, click on the heart icon next to the 3 dot icon
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To Delete a post, click on the trash icon at the bottom right of the post
Note: The "Ban" option is not available for Facebook posts along with the 3 dot icon.
To view your Favorited posts, click on the heart icon. This will only display what you have Favorited. These Favorited posts won't be pushed out no matter how old they are - they will only be removed if you unFavorite or Delete them.
If you have Pre-Approval turned on for any of your feeds, the posts for your feed will appear on the Needs Approval column to the right. This column lists all your posts that are pending your approval before they show up on the screen.
You have the option to set Pre-Approval and Profanity Filters. When you create your configurations, you can control the content that is being displayed. To access these options, click on the Settings button.
To Approve a post click on the check mark in the lower right hand corner of the post.
Settings & Customization
The Settings section is where you'll set up how your Facebook app content will be displayed.
In the Image Formatting section, you can set if the image within a post will be displayed in a “Contain” or “Cover” format, set if the social network icon will be shown or hidden, and enable or disable the Call To Action screen to be displayed on your screen.
Also in the Image Formatting section, you have the option to change the Size of your image that's displayed on your screen.
With the Call To Action screen, you have the option to configure the custom message that will be shown as well as upload your very own logo image.
You can also Style Your Wall by editing or deleting any custom theme you have. You can simply hover over any custom theme created previously and click on the "Edit” or “Delete" button. If you do not have any custom themes, you can edit a preexisting Enplug theme by hovering over it and by clicking on the “Edit theme” button.
Enplug isn't able to support:
- Facebook checkins
- Links to news articles, blog posts or any other external site
- Reviews
- Videos
- Photo album uploads
- Mentions of your hashtag made on Facebook
Tips
For Facebook feeds, Facebook posts get pulled every 5-10 minutes because they're updated less frequently.
The Enplug Facebook app only connects to Facebook Business accounts, it will not connect to personal Facebook accounts.
Only public posts will show up on the Facebook feed. If someone has a private profile, their post will not be pulled into the feed.
You must grant Enplug service access to the Facebook account you are using. In order to do this you need to log into the account.
Tap in the top right of Facebook. Scroll down and tap Settings. Scroll down to the Security section and tap Apps and Websites. Tap the Enplug app and then scroll down to the permission you want to manage.
If you would like to learn about our other social media apps which are Instagram, and Yelp apps, please refer to the links below: