If you've changed your wifi or network settings recently, you may need to reconnect your Enplug device to the wifi network.
Using your USB keyboard, press the Space bar to view a list of wifi networks and determine whether your device is currently connected. If it is connected but appears offline in the dashboard, you may need to disconnect and reconnect to your wifi network - you can do this by pressing "OK" to select the network, then using the arrow keys to select the "Forget" button. After forgetting the network, reconnect to it using the keyboard.
For instructions on how to do this, please refer to our article on Connecting your Device to Wifi.