FAQ: Hardware and Internet Requirements

What kind of displays do I need?

Any 1080p display or HDTV that has an HDMI input will support the Enplug Device.

We also support 720p displays, although this is not recommended due to the lower resolution. Please let us know in advance if you plan on running your device on a 720p display.

For other types of displays, you can download Enplug for Windows on any PC with a standard monitor input/out such as DVI. 

What kind of WiFi is needed to run Enplug?

Your wifi environment must be able to maintain a stable connection. As a general rule of thumb, if it's stable enough for moderate cell phone use, then it is stable enough for Enplug.

The minimum internet speed required for Enplug is 5Mbps on a stable wifi network.

If your wifi is not strong enough in your desired area, we recommend either upgrading your network or utilizing wifi range extender(s).

View an instructional video for connecting your device to wifi here.

Does Enplug run on ethernet?

Yes, a hard line internet connection to the Enplug device via ethernet is recommended, although Enplug also works great on wifi.


Related topics:

Information for your IT team: Enplug & firewall settings

Hardwiring your Enplug device to the Internet with an ethernet cable

How to assign a Static IP address to an Enplug Device

How to find the Enplug device's MAC address & IP Address

 

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